A trusted consultancy providing expert investigations and advice in health and social care

We are a trusted and credible investigatory and consulting firm at the time when you need this most. As the leading supplier of independent investigations to the NHS, our breadth and depth of experience has helped us to become a recognised leader in this field, as well as in the areas of analytics and assurance.

Who we are

What we do

We provide integrated support across the three areas of:

Investigations

We are one of the leading suppliers of mental health, healthcare and multi-population healthcare serious incidents in the country.

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Improvement Analytics

Using our own leading edge software we deliver analytical solutions to national policy imperatives and local situations.

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Assurance

We are one of the most experienced healthcare governance and assurance practices in the country – we have worked in every health and social care sector delivering outstanding projects.

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Large Scale Inquiries

We are specialists at undertaking large-scale investigations (multi-agency), inquiries and multi-population serious incident investigations (MPSIs).

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Our values

We are a strongly values driven organisation and exercise our continuous commitment to improving health and social care services in everything we do.

Integrity

Respect

Kindness

We work with our clients, families and regulators with absolute integrity at all times. We price our jobs responsibly and we deliver within agreed budgets and timescales.

We treat everyone who comes into contact with our consultancy how we ourselves would want to be treated or how we would want our family to be treated. We listen, we reflect and do all we can to understand your viewpoint.

We are appreciative in all of our interactions and we approach families, staff and organisations with kindness, compassion and respect for their experiences.

Integrity

Respect

Kindness

We work with our clients, families and regulators with absolute integrity at all times. We price our jobs responsibly and we deliver within agreed budgets and timescales.

We treat everyone who comes into contact with our consultancy how we ourselves would want to be treated or how we would want our family to be treated. We listen, we reflect and do all we can to understand your viewpoint.

We are appreciative in all of our interactions and we approach families, staff and organisations with kindness, compassion and respect for their experiences.

View all

Case Study: Reviewing a cluster of seven incidents within a team

There were two issues for the Trust; a preference for an independent...

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Case Study: Guy’s & St. Thomas’ NHS FT

How we modelled capacity, demand and patient flow in the Emergency Department.

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Case Study: Evaluating a vanguard new care model

Wakefield Council, Wakefield CCG, and a range of local provider organisations are working together.

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