Meet the team

Kate Jury

Job title: Partner

Kate joined Niche having worked for several years as a Quality Governance Practice Director for Deloitte LLP. Kate specialises in undertaking independent investigations, quality assurance reviews and governance and due diligence reviews in line with core regulatory frameworks.  Kate previously worked in a large acute NHS Foundation Trust managing all aspects of patient experience (including complaints, litigation and public involvement) and has undertaken many investigations and complaint reviews into serious quality failures including G.P conduct, Never Events, catastrophic incidents and culture reviews.  She has significant experience in analysing the effectiveness of the escalation systems, processes and information from which the Board derives assurance on quality and particularly on the culture and structures required to deliver excellent healthcare. Kate is a strongly values driven consultant who enjoys building teams, relationships and supporting the development of others.

Extensive experience in healthcare governance:

Kate is a healthcare governance specialist and investigator and has worked with well over 280 healthcare organisations nationally. Kate has experience working in all healthcare sectors, community, ambulance, acute, specialist and mental health as well as working with numerous commissioners, private providers, third-sector organisations and healthcare regulators; she has vast experience on working on multi-agency governance and investigation cases. Kate’s key skills and experience include:

• co-developing national guidance on board assurance on quality governance (BGAF) and developing guidance on quality for various leadership organisations;
• helping organisations to establish effective systems for governance including complaints processes, risk management systems and escalation processes. Kate is a specialist at complaints investigations and helping organisations to learn from errors;
• undertaking due diligence projects on some of the largest healthcare sector reconfigurations and transactions in the country and devising a process for identifying red flags for quality for a number of organisations involved in the due diligence process;
• supporting the ICO development between adult social care, mental health and acute services in Salford as part of the broader Devolution Manchester Agenda;
• working with challenged trusts and undertaking forensic reviews and investigations on failures in governance such as Homicide, Clinical Malpractice, RTT reporting issues, Whistleblowing reviews, Never Event analysis and Sepsis episodes reporting and developing new (resultant) clinical engagement programmes;
• co-developing an Executive Team effectiveness tool and undertaking research and a development needs analysis in relation to NEDs, Chairs, Governors and CCG Lay Members on how to work outside of organisational form;
• recently reviewing governance at Guys and St Thomas Hospital and, alongside clinical and strategic leads, developing their ground-breaking new Quality Strategy; and
• reviewing team working at both an executive and divisional level, within clinical and managerial teams, Kate is an expert at tackling dysfunction and supporting collaborative team development programmes and she has extensive training in transactional analysis and communication methods.