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Our clients tell us we understand their organisations, the unique challenges they face and that we really care about what we do. They tell us that we are flexible, highly responsive and act with utmost discretion and integrity. Above all, they tell us that we deliver on our commitments and they enjoy working with us.
We are proud to say that we are a ‘values driven’ consultancy. This means that the way we conduct our business, the way we treat our staff, our clients, their staff and the families and people who work with us, is always with respect, kindness and integrity. Many of our staff have previously worked in healthcare and we understand the various challenges that services face.
We support and develop our workforce and have a clear strategic aim to ensure that staff enjoy their working lives and that they are well developed and are given opportunities for learning and promotion.
We work with our clients, families and regulators with absolute integrity at all times. We price our jobs responsibly and we deliver within agreed budgets and timescales. Where this is not possible, we communicate at an early stage to address any problems or blocks which may exist on the project.
We operate a strong corporate and social responsibility ethic and regularly fund-raise for charity and we support our employees with their own fundraising efforts. Last year, for example, we spent time providing hands-on support to a local food bank, we also did a company ‘tough-mudder’ to raise funds for our chosen charity partner.
Niche has a deep understanding of provider and commissioner services combined with practitioners who have unparalleled subject matter expertise. Our practitioners and associates are amongst the best subject matter expert (SME) specialists in the country and at Niche we work hard to ensure that our clients have the best advice and support available. By becoming a Niche client, you are joining one of the key healthcare quality insight networks in the UK and we keep our clients up to date with regular briefings, thought leadership and knowledge, gained from our primary research bank.
We have worked in almost every part of England, as well as engagement in other countries and we can regularly draw upon this huge base of benchmark data, knowledge and experience to support our clients with their daily challenges. We have also developed unique models to ensure that governance, patient safety and quality improvement are central to the productivity and efficiency agenda in support of the notion that ‘good care costs less’.
The delivery of results for our clients is our most important goal. We are committed to their success and delivering incremental value to their organisations. We work alongside your people building strong collaborative relationships that promote sustainable change and promote longer-term resilience.