The quality and safety of NHS mental health services have been under intense scrutiny in recent months, with a series of high-profile scandals and investigations exposing poor care and abuse of patients. Reports on such issues often state how leaders didn’t see the signs or didn’t take action when they had emerging insight.
As a result, there is a huge demand for an ‘easy to incorporate’ data-driven response which answers the question “How do I know if my services are operating safely?” – this is the single most important question in healthcare provision, regulation and commissioning today. We have developed a sophisticated tool to address this problem.