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The digital technologies agenda within mental health care delivery has been identified as transformational to the way services are organised and delivered. Digital-based mental health interventions have already been shown to work in experimental settings and, in some cases, have been successfully scaled for use in larger populations. The Covid-19 situation has led to rapid adoption of new ways of such working.
Rapidly increasing the use of digital technologies for contacts and therapies is a fundamental change & you need to understand how this has impacted on how services are run, how staff feel about delivering them and most importantly how they have impacted service users. Does it represent a long-term option for service delivery?
We believe an evidenced based evaluation will inform how you should further proceed.