Assurance and evaluation
Assurance and evaluation
We bring rigour and independence to all these projects – with a common theme of considering delivery of services and organisational performance at scale and over time. We answer such questions as:
• Are services being delivered as intended? If not, why not?
• Have agreed service changes been implemented, and have they had the intended impact?
• How can we organise our governance and assurance frameworks to ensure we understand our performance – and deliver continual improvement?
• How does the local context affect all this – and how can sustainable improvement be delivered in that context?