Privacy Policy

Privacy Policy

Here at Niche Health & Social Care Consulting Ltd we take your privacy very seriously and will only use your personal information to provide the products and services you have requested from us. We will not pass your details to any third party unless the law requires us to do so.

This Privacy Policy explains, amongst other things, what information we collect about you on this website and the reasons for this.

Niche Health and Social Care Consulting – customer privacy notice

This privacy notice tells you what to expect us to do with your personal information.

Contact details

Email: james.fitton@nicheconsult.co.uk

What information we collect, use, and why

We collect or use the following information to provide our services

  • Names and contact details
  • Addresses (including email addresses)
  • Health information
  • Records of meetings and decisions

Lawful bases

Our lawful bases for collecting or using personal information to provide services are:

  • Consent
  • Contract
  • Public task

Where we get personal information from

  • People directly
  • Health care providers
  • Councils and other public sector organisations

How long we keep information

As specified in our contracts with clients

Who we share information with

Air IT

This data processor does the following activities for us: Manage our IT systems

Others we share personal information with

  • Organisations we need to share information with for safeguarding reasons
  • Professional or legal advisors
  • Professional consultants
  • Organisations we’re legally obliged to share personal information with

Sharing information outside the UK

Where necessary, we may transfer personal information outside of the UK. When doing so, we comply with the UK GDPR, making sure appropriate safeguards are in place. Please contact us for more information.

Where necessary, our data processors may share personal information outside of the UK. When doing so, they comply with the UK GDPR, making sure appropriate safeguards are in place. Please contact us for more information.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal data.

Your right to rectification – You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal data in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal data in certain circumstances.

Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.

Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.

You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

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