We bring rigour and independence to all these projects – with a common theme of considering delivery of services and organisational performance at scale and over time.
We answer such questions as:
- Are services being delivered as intended? If not, why not?
- Have agreed service changes been implemented, and have they had the intended impact?
- How can we organise our governance and assurance frameworks to ensure we understand our performance – and deliver continual improvement?
- How does the local context affect all this – and how can sustainable improvement be delivered in that context?