Large Scale Enquiries

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What We Do

A large scale investigation, enquiry or multi-population serious incident (MPSI) needs a special approach which is distinct from other investigations and reviews.

Niche have completed a range of large-scale reviews and enquiries, including whole-service reviews, regional maternity reviews, national reviews and ‘look-back’ reviews. Our conclusions have repeatedly stood up to legal and public scrutiny.

We consider not only those directly affected by the incident(s) that led to the enquiry, but those surrounding it too. This holistic approach to our work ensures we reach a full understanding of the impact of events, and enables us to provide the necessary compassion and care for all stakeholders.

We have tried and tested methods of working for these enquiries, enabling us to reach independent conclusions and put forward recommendations in a timely and cost-effective manner:

We use tested methods of data analysis, combining quantitative and qualitative methods to establish key indicators around harm.
We listen to personal experiences to ensure we understand the broader factors affecting an enquiry.
We work with compassion, and the highest level of care and diligence.

Our Expertise

Large-scale reviews typically take between 12 months to 24 months to complete; this timescale is much shorter than typical public inquiries, which have been known to last between five and ten years.

Our investigations begin with a detailed scoping exercise, and a full assessment of current service safety. Only after this exercise is complete can we open a fully structured and retrospective investigative process. This ensures our findings and enquiry procedure is thorough, evidence-based, and relevant given continuing changes in health and social care.

We have extensive experience in working with families throughout our review and large-scale enquiry processes. We provide dedicated resources so that families can easily contact us and remain a part of the process every step of the way. By offering confidential ‘speak up’ channels for staff and other stakeholders, we aim to make it as simple and safe as possible for everyone to share their experiences and concerns.

Please contact one of our Partners for more information.

Kate

kate.jury@nicheconsult.co.uk

Mary-Ann

mary-ann.bruce@nicheconsult.co.uk

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