Investigations & Reviews

We are a trusted and credible investigatory firm at the time when you need this the most. As the leading supplier of independent investigations to the NHS, our breadth and depth of experience have helped us to be recognised leader in this field.
Swansea Neonatal Image

We’re proud to be the country’s leading provider of trusted and credible independent investigations.

Our expert team have worked in every part of health and social care, including acute, mental health, community, ambulance, specialist, primary and independent healthcare, as well as in social care. Our team have come up against the exact issues faced by many of our clients.

We are independent, building strong and productive partnerships to develop action plans that create positive outcomes for staff and service users. We know that when serious incidents happen, it’s vital for providers, managers, and commissioners to lead from the front and learn from our findings to improve practice and care. With our team’s expertise we’re here to help organisations develop the right tools to learn and prevent future incidents.

What We Do

Mental health homicide investigations

Complex system wide catastrophic incident investigations

National enquiries and investigations

Provider commissioned independent level 2 and 3 investigations

Never Events and Never Event cluster investigations

Death in custody clinical reviews

Domestic Homicide Reviews

Safeguarding reviews and investigations

Complex complaint and whistleblowing enquiries

Our Expertise

Our rigorous investigative methods are recognised as a benchmark for excellence across the NHS. Our standards and independence mean you can trust us to deliver reliable and diligent investigations for your organisation, no matter the incident.

We’re also proud to be ISO certified for both quality and information governance. We can handle not only critically sensitive investigations, but large-scale ones too.

Every member of our team is security cleared, either to BPSS standard or with a DBS check. Many of our practitioners are former clinical professionals, and we can draw on a wide pool of specialist clinical associates and advisers when needed. Our improvement analytics team help us identify patterns and themes across our processes and varying investigations.

By developing clear action plans with clients, we empower you to take proactive steps to improve safety, while reducing the risk of further incidents in future.

Please contact one of our Partners for more information.

Investigations & Reviews expertise
Reviewing a cluster of seven incidents within a team banner icon

Updates and Thought Pieces:

Reviewing a cluster of seven incidents within a team

Improving complaint handling in a trust banner image

Updates and Thought Pieces:

Improving complaint handling in a trust

Our Other Services

Improvement Analytics

Assurance

Large-Scale Enquiries

Thematic Review

Governance

View all

Get In Touch

    Swansea Neonatal Image